State Farm earns top marks for financial strength and agent availability, with AM Best A++ and one of the lowest NAIC complaint indexes among mega-carriers. It's the clear choice for drivers who value in-person service — but higher-risk drivers and those seeking a digital-only experience may find better value elsewhere.
⚠ Availability Notice
State Farm writes auto insurance in all 50 states and Washington D.C. Homeowners insurance is available in most states, with significant restrictions in California (new business suspended as of 2023–2026 review). Renters, life, and specialty lines vary by state. Always confirm product availability in your state before beginning an application.
Discount availability varies by state. Confirm each discount with your local State Farm agent.
State Farm's NAIC Complaint Index of 0.52 means it receives roughly half the complaints that would be expected given its market size. This is one of the strongest complaint ratios among national mega-carriers and suggests above-average claims handling relative to its policyholder volume. Claims can be filed online, through the State Farm mobile app, via phone, or directly with your agent. State Farm uses its own network of preferred repair shops but allows you to choose your own facility.
ℹ What the NAIC Complaint Index Means
AM Best's A++ (Superior) rating is the highest possible financial strength designation, indicating an exceptional ability to meet ongoing insurance obligations. State Farm Mutual Automobile Insurance Company has maintained this rating for decades. As a mutual company (owned by policyholders rather than shareholders), State Farm reinvests profits into the company rather than distributing them to external stockholders, which supports long-term financial stability. State Farm had approximately $131 billion in total assets as of its most recent publicly available financial statements.
Local Agent Network
~19,000 exclusive agents across all 50 states
Phone (24/7 Claims)
1-800-STATE-FARM for claims reporting
State Farm Mobile App
Claims filing, payment, digital ID cards, Drive Safe & Save
Online Account Portal
Policy management, billing, coverage changes
Text & Chat
Available via app and website for non-claims inquiries
Drive Safe & Save is State Farm's usage-based telematics program, available via the State Farm mobile app or a connected vehicle (OnStar-equipped vehicles in select states). The program tracks driving behavior and can save participants up to 30% based on their score. Unlike some competitor programs, State Farm's Drive Safe & Save only rewards safe driving — it cannot be used to raise your base rate in most states.
Enrollment Discount
Automatic 5% savings just for joining
Safe Braking
Smooth stops tracked and rewarded
Speed Consistency
Avoidance of rapid speed changes
Night Driving
Late-night miles are weighted higher risk
Phone Use
Hands-free vs. distracted driving detected
Max Discount
Up to 30% off at renewal for top scores
Driving Record
The single largest rate factor. At-fault accidents, DUIs, and tickets raise rates significantly. State Farm is less forgiving of violations than Progressive.
State & ZIP Code
Urban ZIP codes with higher theft rates, traffic density, and uninsured motorist rates pay more. State-specific regulations affect available discounts.
Vehicle Type
Luxury, performance, and high-theft vehicles cost more to insure. Safety ratings (IIHS, NHTSA) can reduce collision rates.
Age
Drivers under 25 pay significantly higher rates. State Farm's Steer Clear program helps young drivers reduce this premium.
Credit Score
Used in most states (not California, Hawaii, Massachusetts). Better credit historically correlates with fewer claims.
Coverage Level
Full coverage (collision + comprehensive) typically costs 2–3x minimum coverage. Higher deductibles reduce premiums.
| Company | AM Best | J.D. Power | NAIC | Best For |
|---|---|---|---|---|
| State Farm | A++ | 829 | 0.52 | Agent network, young drivers, bundling |
| GEICO | A++ | 821 | 0.97 | Lowest premiums, digital-first |
| USAA* | A++ | 884 | 0.41 | Military and veterans only |
| Allstate | A+ | 824 | 0.93 | Accident forgiveness, Drivewise |
| Progressive | A+ | 794 | 0.85 | High-risk drivers, SR-22 |
* USAA ineligible for official J.D. Power ranking. All scores approximate, April 2026.
State Farm is a strong all-around carrier, but it may not be the best fit for every driver. Consider these alternatives depending on your needs:
Better for digital-first shoppers and those seeking lower average premiums with less agent involvement.
Best choice for military members and veterans — highest J.D. Power scores, lowest complaint ratio.
Better option for high-risk drivers, SR-22 filings, or those with DUI history.
In addition to standard auto coverage, State Farm offers these optional coverages and endorsements. Availability varies by state.
Rental Car Reimbursement
Covers the cost of a rental while your car is being repaired after a covered claim. Choose your daily and total limit.
Emergency Road Service
Covers towing, battery jump, flat tire, lockout, and fuel delivery. Alternative to AAA for many policyholders.
Rideshare Driver Coverage
Gap coverage for Uber/Lyft drivers between personal policy and the TNC's commercial coverage. Available in most states.
Rental Car Coverage for Travel
Extends your personal auto policy to cover rental vehicles when traveling. May reduce or eliminate the need for rental company CDW.
Mexico Auto Insurance
Available for border states. Covers your vehicle for travel into Mexico up to a specified distance.
Car Sharing Coverage
For vehicles used on platforms like Turo. Extends coverage when your vehicle is rented to others.
State Farm is also the largest homeowners insurer in the U.S. by premium volume. Key homeowners features include:
Yes. As of 2026, State Farm holds the largest market share in U.S. personal auto insurance, covering approximately 83 million policies across auto, home, and life lines. It has held the top position in auto insurance market share for several consecutive decades. State Farm operates through a network of roughly 19,000 exclusive agents, which distinguishes it from direct-to-consumer carriers like GEICO.
Steer Clear is State Farm's driver training and discount program designed for drivers under 25 who have had no at-fault accidents or moving violations in the past three years. Participants complete a combination of online modules and supervised driving time tracked through the State Farm mobile app. Upon successful completion, eligible drivers can receive a discount of up to 15% on their auto premium. The program is available in most states but confirm availability when you get a quote.
State Farm writes personal auto and homeowners insurance in all 50 states and the District of Columbia. However, there are important exceptions: State Farm paused writing new homeowners policies in California in 2023 and renewed that pause in 2024 due to wildfire risk concerns. Existing California homeowners policyholders were not immediately dropped, but availability for new customers has been extremely limited. Always check current availability in your state at statefarm.com before assuming coverage is available.
In the 2025 J.D. Power U.S. Auto Insurance Study (reflecting 2026 data), State Farm scored 829 out of 1,000 points, placing it solidly above the industry average of approximately 810. For homeowners, State Farm scored 836. By comparison, USAA (not eligible for official ranking due to military-only eligibility) typically scores around 884, Erie scores around 838, and GEICO scores around 821. State Farm's score reflects its consistently strong agent interaction ratings, though its claims satisfaction scores trail its overall satisfaction numbers slightly.
Yes. State Farm offers a multi-line discount when you bundle auto and homeowners (or renters) insurance. The discount varies by state and individual policy factors, but policyholders typically report savings of 10–17% on their combined premiums. Bundling also provides the convenience of a single agent, unified billing, and coordinated claims handling. Some states have regulatory restrictions on how much can be discounted, so verify exact savings when requesting a quote from your local State Farm agent.
💡 Get the Most from State Farm
Michael Torres
Editorial Lead, Catastrophe & Commercial Property
This article was researched and written by the Cover Forge USA editorial team against federal sources (NAIC, CMS, FEMA, DOL, SSA, state DOIs) and standard policy forms. Bylines organize content by topic — they do not assert individual licensure. See our editorial-policy for details.
Reviewed May 2026
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Important Disclaimer
This site provides general educational information only and is not a substitute for professional insurance advice. All rates, data, and coverage details are estimates and may not reflect your actual premiums. Insurance availability and pricing vary by state, insurer, and individual risk factors. Always consult a licensed insurance professional in your state before making coverage decisions.