Company Review

Progressive Insurance Review 2026Best for High-Risk Drivers & Telematics

Progressive's willingness to insure high-risk drivers that other carriers decline — combined with the innovative Snapshot telematics program and Name Your Price tool — makes it the top choice for non-standard drivers. Clean-record drivers may find better pricing at GEICO or State Farm.

Updated May 2026 Fact-checked May 2026Reviewed by Sarah Mitchell

At a Glance

A+
AM Best Rating
Superior
794/1,000
J.D. Power Auto
Below average
Fewer
NAIC Complaints
vs expected (2022-24)
1937
Year Founded
Mayfield Village, OH
~20 million
Customers Served
Estimated 2026
Yes
SR-22 Available
All 50 states
Source: AM Best, NAIC Complaint Index, J.D. Power U.S. Auto Insurance Study|Data: 2025–2026|Last verified: April 2026
All ratings are estimates based on publicly available data. Verify at ambestratings.com, naic.org, and jdpower.com.
Disclosure: Some links on this page may earn Cover Forge USA a commission if you obtain a quote or buy a policy. This does not change our editorial methodology or rankings — see our full disclosure. Read full disclosure.

Products Offered

✓ Auto Insurance (direct)
✓ Motorcycle Insurance
✓ RV & Motor Home Insurance
✓ Boat Insurance
✓ Snowmobile Insurance
✓ Homeowners (direct/partner)
✓ Renters Insurance
✓ Condo Insurance
✓ Commercial Auto
✓ SR-22 Filings
✓ Classic Car Insurance
✓ Umbrella Insurance

States Served

Progressive writes auto insurance in all 50 states and Washington D.C., including SR-22 filings in all required states. Homeowners availability varies — Progressive direct-writes home coverage in select states and brokers it through partners in others. Snapshot telematics is available in most states; confirm availability in your state when obtaining a quote.

Best For

  • ✓ High-risk drivers (DUI, multiple accidents, SR-22)
  • ✓ Drivers who want usage-based Snapshot telematics
  • ✓ Price-first shoppers using Name Your Price tool
  • ✓ Motorcycle, RV, and boat owners
  • ✓ Drivers rebuilding their driving record
  • ✓ Young drivers who want telematics-based savings

Not Best For

  • ✗ Clean-record drivers seeking the absolute lowest rate
  • ✗ Those who want local in-person agent service
  • ✗ Customers who value claims satisfaction highly
  • ✗ High-value homeowners wanting direct underwriting
  • ✗ Those uncomfortable with driving data monitoring

Pros & Cons

Pros

  • + AM Best A+ — Superior financial strength
  • + Accepts high-risk drivers other carriers decline
  • + Snapshot telematics can save up to 30% for good drivers
  • + Name Your Price tool for budget-first shopping
  • + Fewer complaints than expected for its size (2022-24 NAIC analysis)
  • + SR-22 filing available in all applicable states
  • + Broad specialty vehicle coverage (motorcycle, RV, boat)
  • + Loyalty rewards and continuous insurance discount

Cons

  • − J.D. Power 794 — below industry average for satisfaction
  • − Snapshot can raise rates if driving data is unfavorable
  • − Higher average premiums than GEICO for standard drivers
  • − Home coverage is brokered in many states (not direct)
  • − Agent network is independent, not exclusive

Available Discounts

Availability varies by state. Confirm with Progressive when obtaining a quote.

  • ✓ Snapshot telematics (up to 30%)
  • ✓ Multi-policy (bundle auto + home)
  • ✓ Multi-car (2+ vehicles)
  • ✓ Homeowner discount (own vs. rent)
  • ✓ Continuous insurance discount
  • ✓ Good student (B average or better)
  • ✓ Teen driver discount (with adult listed)
  • ✓ Pay-in-full discount
  • ✓ Paperless billing discount
  • ✓ Sign online discount (quote online)
  • ✓ Distant student (away at school)
  • ✓ Safe driver (clean record 3+ years)

Claims Experience

A NerdWallet analysis of 2022-2024 NAIC data found Progressive receives fewer complaints than expected for its size — a positive indicator. However, its J.D. Power score of 794 is below the industry average, suggesting policyholders rate their overall experience lower than competitors like State Farm or Erie. Progressive uses both independent adjusters and in-house claims staff. For claims involving high-risk drivers or complex liability situations, Progressive's experience insuring non-standard risks can actually be an advantage — adjusters are more accustomed to handling complicated claim scenarios.

ℹ J.D. Power Context

Progressive's 794 J.D. Power score reflects below-average satisfaction compared to major competitors. State Farm scores 829, Allstate 824, GEICO 821. The industry average is approximately 810. J.D. Power measures pricing satisfaction, billing, claims handling, and agent interaction.

Financial Strength

Progressive Corporation carries an AM Best A+ (Superior) rating, one step below the A++ held by State Farm, GEICO, and USAA. Despite this, Progressive is a large, well-capitalized insurer with approximately $74 billion in total assets (estimated 2025 annual figures). As a publicly traded company (NYSE: PGR), Progressive's financial statements are publicly available and subject to rigorous SEC reporting requirements. The A+ rating indicates an excellent ability to meet ongoing insurance obligations.

Source: AM Best Financial Strength Rating, Progressive Corporation Annual Report|Data: 2025 fiscal year|Last verified: April 2026

Customer Service Channels

Phone (24/7 Claims)

1-800-776-4737 for claims reporting, any time

Progressive App

Claims, Snapshot monitoring, digital ID cards, payments

Website Portal

Full policy management, coverage changes, billing

Live Chat

Available on website and app for sales and service questions

Independent Agent Network

Progressive products sold through independent agents in most markets

Snapshot Telematics — How It Works

Snapshot is Progressive's usage-based program, available via a plug-in OBD device or the Progressive app. When you enroll, you receive a discount just for signing up — typically 5–10% depending on state. After 6 months of monitoring, your renewal rate is adjusted based on your driving data. Key behaviors tracked:

Hard Braking

Sudden stops are the strongest predictor of accident risk

Time of Day

Midnight–4am driving carries higher accident probability

Phone Use

Handheld use while driving triggers adverse scoring

Miles Driven

Higher mileage means more exposure

Speed

Excessive speeds above limits affect your score

Acceleration

Rapid starts tracked alongside braking patterns

Important: In most states, Snapshot can raise your rate at renewal if your driving data is poor. Progressive provides real-time scoring in the app so you can monitor and adjust your driving before the evaluation period ends. If you're a smooth, daytime-focused driver, Snapshot can deliver 20–30% savings. If you drive frequently at night or have aggressive braking habits, consider whether enrolling is to your advantage.

SR-22 Coverage — Progressive's Specialty

An SR-22 is a certificate of financial responsibility filed with your state DMV, required after certain violations (DUI, driving without insurance, serious traffic offenses, license suspension). Progressive is one of the few major national carriers that actively writes SR-22 policies in all states that require them. Key facts about Progressive SR-22:

  • ✓ Progressive can file the SR-22 electronically with your state DMV on your behalf
  • ✓ SR-22 requirements typically last 3–5 years depending on the state and offense
  • ✓ SR-22 itself is a certificate, not a separate policy — it's filed with your existing auto policy
  • ✓ Progressive can also file FR-44 certificates (required in FL and VA for DUI) which carry higher liability minimums
  • ✓ Once the SR-22 requirement period expires, you should request removal — leaving it on can unnecessarily flag your policy

Progressive vs. Competitors

CompanyAM BestJ.D. PowerNAICBest For
ProgressiveA+794FewerHigh-risk drivers, telematics, SR-22
GEICOA++821FewerClean-record drivers, lowest premiums
State FarmA++829AverageAgent service, young drivers
AllstateA+824AverageAccident forgiveness, loyalty rewards
USAAA++884MoreMilitary and veterans only

* USAA ineligible for official J.D. Power ranking. All scores approximate, April 2026.

Alternatives to Consider

GEICO →

Better for clean-record drivers seeking lowest premiums without telematics.

State Farm →

Better for agent service, bundling, and young drivers under 25 (Steer Clear).

Allstate →

Better for accident forgiveness features and Drivewise telematics alternative.

The Name Your Price Tool — How It Really Works

Progressive's Name Your Price tool is unique in the industry: you enter your desired monthly budget and the tool shows what coverage you can get for that amount. This reverses the traditional insurance quoting model. Here's what you need to know before relying on it:

Budget-First Approach

Enter your target monthly payment. Progressive shows coverage configurations that fit that price point.

Coverage Trade-Offs

Lower budgets often mean lower liability limits, higher deductibles, or minimum-coverage policies. Review what you're actually getting.

Good Starting Point, Not Final Answer

Use Name Your Price to explore options, but validate that the resulting coverage is adequate for your asset exposure.

Still Subject to Underwriting

Your final rate depends on Progressive's standard underwriting factors (driving record, credit, vehicle). Name Your Price cannot override actuarial pricing.

Specialty Vehicle Coverage

Progressive is an unusually strong option for specialty vehicle owners. Its specialty vehicle programs are standalone lines with dedicated underwriting, not just add-ons to auto policies:

Motorcycle

One of the largest motorcycle insurers in the U.S. Custom parts coverage available.

RV / Motor Home

Full-time RV living coverage, vacation liability, total loss replacement.

Boat & Personal Watercraft

Coverage for boats, jet skis, sailboats, and fishing vessels.

Snowmobile

Physical damage and liability for snowmobiles and snow bikes.

ATV / Off-Road

ATVs, UTVs, and dirt bikes with custom parts endorsement available.

Classic & Collector Cars

Agreed value policies for classic cars with no mileage cap.

Progressive: Frequently Asked Questions

What is Progressive's Snapshot program and how much can you save?

+

Snapshot is Progressive's usage-based insurance (UBI) telematics program that tracks your driving habits — speed, braking, time of day, and phone use while driving — via a plug-in device or mobile app. Drivers who enroll typically receive a discount just for signing up (usually 5–10% in participating states), and can earn additional savings of up to 30% at policy renewal based on their driving score. However, Snapshot can also raise your rate if the data reveals high-risk driving patterns. The app gives you real-time feedback to help improve your score before renewal.

Does Progressive accept high-risk drivers with DUI or SR-22 requirements?

+

Yes. Progressive is one of the few major national insurers that actively writes coverage for high-risk drivers, including those with DUI convictions, multiple at-fault accidents, license suspensions, and SR-22 filing requirements. This is a core part of Progressive's business model. Premiums will be significantly higher than standard rates, but Progressive can often provide coverage when other carriers decline. If you need an SR-22 certificate, Progressive can file it electronically with your state DMV. Note: SR-22 requirements typically persist for 3–5 years depending on your state.

What is Progressive's Name Your Price tool?

+

Name Your Price is a quoting tool that allows you to enter your desired monthly budget and see what coverage options are available within that price range. Rather than starting with a coverage package and getting a price, you start with the price and Progressive shows you what fits. This transparency is useful for budget-sensitive drivers but comes with tradeoffs: lower budgets often result in minimum-coverage policies that may not adequately protect your assets. Use Name Your Price as a starting point, but evaluate whether the coverage level shown is actually sufficient for your situation.

How does Progressive compare to GEICO for rates?

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For drivers with clean records, GEICO typically offers lower average premiums than Progressive. However, Progressive's pricing model is specifically designed to be competitive — and sometimes cheaper — for higher-risk drivers. If you have a recent at-fault accident, a DUI, or a speeding ticket in the past 3 years, Progressive's rates may be more competitive than GEICO's. For clean-record standard drivers, GEICO and State Farm are usually more competitive. Always get quotes from both before deciding.

Does Progressive offer homeowners insurance directly?

+

Progressive offers homeowners insurance as both a direct writer (in select states) and as a broker/marketplace connecting you to partner carriers. In states where Progressive writes home directly, you can bundle auto and home for a multi-policy discount. In states where it acts as a marketplace, Progressive shows you quotes from multiple carriers and receives a referral fee. Ask specifically whether Progressive or a partner company would be issuing your homeowners policy, and check the partner's AM Best rating independently. Progressive's auto is direct-written in all 50 states.

High-Risk Driver Tip

If you've had a DUI or multiple at-fault accidents in the past 3–5 years, Progressive is one of the few national carriers to actively price this market. Get a quote even if other carriers have declined or quoted unaffordable rates. Progressive's non-standard market experience means its underwriters understand risk factors that smaller carriers price conservatively.
Affiliate Disclosure: Cover Forge USA is not affiliated with Progressive Corporation. We do not represent Progressive as an agent or broker. Rates, discounts, and availability are estimates based on publicly available data as of April 2026. Verify all current information directly with Progressive at progressive.com or 1-800-776-4737.
SM

Sarah Mitchell

Editorial Lead, Property & Casualty

This article was researched and written by the Cover Forge USA editorial team against federal sources (NAIC, CMS, FEMA, DOL, SSA, state DOIs) and standard policy forms. Bylines organize content by topic — they do not assert individual licensure. See our editorial-policy for details.

Reviewed May 2026

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