CNA Insurance Review 2026Established businesses that need commercial coverage and industry-specific programs through a broker.
CNA Financial is a commercial property-casualty insurer founded in 1897 and headquartered in Chicago. One of the larger U.S. commercial carriers, CNA focuses on business insurance — professional and management liability, commercial property, workers' compensation, and industry-specific programs — distributed through agents and brokers rather than direct to small buyers.
CNA at a Glance
Founded
1897
Headquarters
Chicago, IL
AM Best (financial strength)
Varies
Coverage & Products
- ✓Professional liability (E&O)
- ✓Management liability (D&O, EPLI)
- ✓Commercial property insurance
- ✓Workers' compensation
- ✓Commercial auto insurance
- ✓Specialty & industry programs
Plan Features
Pros
- +Deep commercial and specialty-lines expertise
- +Industry-tailored programs
- +Financially established large commercial carrier
Cons
- −Commercial focus — little personal-lines coverage
- −Sold through brokers/agents, not direct to small buyers
- −Better suited to established businesses than solo startups
CNA — Frequently Asked Questions
Is CNA a financially strong insurance company?
+
Financial-strength ratings for CNA vary by underwriting entity — many large insurers write through multiple subsidiaries, each rated separately. Ask which company underwrites your specific policy and check that entity's A.M. Best rating directly.
How is CNA's complaint record?
+
The NAIC Complaint Index is published primarily for property-and-casualty lines; for CNA, check the NAIC Consumer Insurance Search and your state department of insurance for complaint data specific to the product and state you're considering.
How do I get a quote or contact CNA?
+
You can request a quote or reach CNA at cna.com. Rates depend heavily on your individual profile (location, age, history, coverage), so compare at least three quotes before deciding.
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Michael Torres
Editorial Lead, Catastrophe & Commercial Property
This article was researched and written by the Cover Forge USA editorial team against federal sources (NAIC, CMS, FEMA, DOL, SSA, state DOIs) and standard policy forms. Bylines organize content by topic — they do not assert individual licensure. See our editorial-policy for details.
Reviewed June 2026
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