Cigna, operated by The Cigna Group, is a global health services organization that provides medical, dental, behavioral health, and pharmacy benefits. Coverage is offered largely through employer-sponsored and group plans, alongside individual, supplemental, and international health products. The company's operations also include its Evernorth health services division and the Express Scripts pharmacy benefit manager.
Founded
1982
Headquarters
Bloomfield, CT
AM Best (financial strength)
A
J.D. Power (satisfaction, approx.)
712
Cigna carries an A.M. Best financial-strength rating of A. A.M. Best ratings measure an insurer's ability to meet its ongoing policyholder obligations; ratings of A- and above are considered "excellent" or "superior." This reflects claims-paying ability, not price or customer service.
The NAIC Complaint Index is published primarily for property-and-casualty lines; for Cigna, check the NAIC Consumer Insurance Search and your state department of insurance for complaint data specific to the product and state you're considering.
You can request a quote or reach Cigna at cigna.com or by phone at 1-800-244-6224. Rates depend heavily on your individual profile (location, age, history, coverage), so compare at least three quotes before deciding.
Jennifer Walsh
Editorial Lead, Health & Medicare
This article was researched and written by the Cover Forge USA editorial team against federal sources (NAIC, CMS, FEMA, DOL, SSA, state DOIs) and standard policy forms. Bylines organize content by topic — they do not assert individual licensure. See our editorial-policy for details.
Reviewed 2026-06-14
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